Most common questions

Choose a category to quickly find the help you need

19 Articles

What is a payment gateway?
What is Vapulus?

4 Articles

What are the requirements to set up a merchant account?
Do I have to inform Vapulus of my total revenue per month?

8 Articles

What are the types of integration Vapulus offers?
How do my end-users pay through the Vapulus Portal?

7 Articles

What is PCI-DSS?
What Is Direct API?

1 Articles

Is Rolling reserve required by Vapulus?

5 Articles

Does Vapulus support Subscription Model?
Does Vapulus WooCommerce Plugin support Subscription extension?

22 Articles

What are Exchange fees?
Can Vapulus process refunds?

1 Articles

Top 12 countries for chargeback rates in descending order

7 Articles

Understanding the concept of high risk
Factors that determine a high-risk business

Getting Started

Going live is a three-step process. To guide you through the process, see the steps below.


The first step:

Create an account and upload all the legal needed documents, your business bank account, and directory information and once this step is completed, we check the account and verify that all information is correct.


The second step:

The Integration process- we send you the integration link. Using this link, you then complete the integration, make three test transactions by trying to buy the service you provide as a user, not as a merchant. These three test transactions must be successful and accepted.


The third step:

Send the account for the last time to the bank to check it and wait for the approval to go live, then your account is activated.

Once you have completed your account, this includes the integration and the three successful test transactions, we check your account and send it to our bank. Our bank gives us the approval to activate your account. This normally takes from one to two business days.

Your end-user creates an account through Vapulus for your protection against possible fraud. If the merchant can’t be reached for more details about a suspicious transaction, we contact the end-user directly for a better understanding.

If your account is not activated yet, your account can be edited, but once it is activated Vapulus has to deactivate it first to update it.

Our terms and conditions are our contract; It is an online Contract.

E-Wallet is an online prepaid account used to store money and transact online and offline through a computer or a smartphone whenever required.

Types include:

  1. Closed Wallet: Closed wallets are online accounts where money gets credited in case of a refund due to cancellation or return of a product or service. The money stored in these wallets can only be used to transact with the companies who have issued these wallets.
  2. Semi-Closed Wallet: These wallets can be used for online and offline transactions which include buying goods and services, payment of fees, premiums, etc. through/to merchants which have a specific contract with the issuer to accept the payment instruments.
  3. Open Wallet: These wallets can be used to perform all the transactions of semi-closed wallets plus withdraw cash at ATMs or banks and transfer funds.  Open wallets can only be issued by banks or in partnerships with banks.

Forex arbitrage is a trading strategy that seeks to exploit price discrepancy.

Vapulus has multi revenue streams for generating revenues, the primary one being to follow a float (interest rate per night) from the acquiring bank.  These revenue streams are why Vapulus does not need to charge any transaction fees for its payment gateway or invoicing system, making it a very attractive proposition for our merchants.  

Yes, we support cards with 2DS payments.

For each transaction, the bank sends an OTP (ONE TIME PASSWORD) to the mobile number which associated to the bank account, to make ensure that the card holder is the one who is processing the transaction. This is a 3DS transaction.

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